How much is shipping and where do you ship to?
On Realm of Creation, we offer worldwide shipping, starting at just $1.95
Shipping cost is calculated based on the weight of your order.
We ship to almost all countries and addresses, all over the world.
How long does shipping take?
When we get your order, we ship it the next work day. From here, shipping usually takes 7-14 business days, depending on where you live in the world.
We have warehouses in U.S., Asia and Europe and we will always ship from the closest warehouse that have your item in stock.
If you order this alongside products from other categories as well, you might get your order in multiple packages. We do this to make sure everything gets delivered as fast as possible.
When you order from The Realm of Creation, you are automatically covered by our "100% Happy Guarantee", which means that if you are not 100% happy, you can send the item back to us within 30 days of delivery, for a full refund of the item cost.
Step #01: Contact us
Send an email to firstname.lastname@example.org to initiate the return. Be sure to include your order number in the email.
We will get back to you within 24 hours, with further instructions and the closest possible delivery address.
Returning your item to the sender address, without contacting us first, will void the return guarantee.
Step #02: Send the item back to us
Send the item back to us, to the address given by our support team. Make sure you leave a note with your order number in your return package. We do not cover return shipping and shipping costs are nonrefundable. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item if you do not use tracking.
Step #03: Get your refund
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Please keep the following in mind:
If you have any questions on how to return your item to us, contact us by clicking the "Send Us A Message" button or sending an email to email@example.com
We try to pack and send your products in the most secure way possible. However, it's inevitable that mistakes happens from time to time.
If you received a damaged item, please take a photo of the product and send it to us via email. In most cases, we will create a resend and send you a new item for free.